ACCESS YOUR
TICKETS
It's simple to access your tickets
When you make a purchase from DMF, you will automatically be enrolled in our system and granted access to your personal account area. Your account area allows you to conveniently view all your orders and tickets, as well as download them whenever needed.
To access your account, simply log in at: https://tickets.donnyfest.co.uk/
In case you encounter any difficulties logging in, you can easily reset your password by selecting the “Forgotten Password” option. Instructions to reset your password will be sent to your registered email address.
Please make sure to use the same email address you used when purchasing your tickets to ensure a seamless login process.
It’s as straightforward as that we even have a step by step process below!
If you encounter any issues such as missing tickets or difficulties logging in, please don’t hesitate to contact our dedicated team at sales@donnyfest.co.uk. Our friendly staff will be more than happy to assist you!
How to download your tickets
Firstly, login to your account by typing in your username or password (or resetting your password by clicking “Lost your password”)
Once you’re logged in, you will be landed on your main dashboard, simply navigate to the tab which says “Orders” and click the tab.
Once you’re on the order page, the next step is to navigate to the “View order” section, simply click the button called “View” and this will take you to the lat step.
The last step… Downloading your tickets!
Once you’ve completed step 2, you should now see all your order details. Simply navigate to the “Attendee” section and press download!
You can also change the ticket attendee names via this page by clicking “edit”.
If you encounter any issues such as missing tickets or difficulties logging in, please don’t hesitate to contact our dedicated team at sales@donnyfest.co.uk. Our friendly staff will be more than happy to assist you!